Frequently Asked Questions (FAQs)

Got questions? We’ve got answers! Find everything you need to know about orders, shipping, returns, payments, and more. Our FAQ section is here to provide quick and helpful information to make your shopping experience smooth and hassle-free.

Still need help? Reach out to our customer support team—we’re happy to assist you! 😊

Orders & Purchases

1. How can I place an order?

Simply browse our collection, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.

2. Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within a limited time after purchase. Please contact our customer support team as soon as possible for assistance.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options displayed at checkout.

4. How can I check my order status?

You will receive a confirmation email with tracking details once your order is processed. You can also log into your account to check your order status.

Shipping & Delivery

5. Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping costs and delivery times may vary based on your location.

6. How long does it take to receive my order?

Delivery time depends on your location. All order takes 3-4 weeks minimum for processing and shipping

7. How can I track my shipment?

Once the order is shipped, we will provide you with the tracking number to monitor your package.

8. What should I do if my order is delayed?

If your order is delayed beyond the estimated delivery time, please contact our support team, and we will assist you in tracking your package.

Returns & Exchanges

9. What is your return policy?

We do not offer returns, refunds, or exchanges at this time. All purchases are final. Please review your order carefully before completing your purchase.

10. How do I initiate a return or exchange?

As all sales are final, we do not accept returns or exchanges.

11. Are return shipping costs covered?

Since we do not accept returns, this does not apply.

12. What if I receive a damaged or incorrect item?

We take great care to ensure quality and accuracy in every order. In the rare case that you receive a damaged or incorrect item, please contact our support team with photos of the issue within 2 days of delivery. We will assess the situation and offer a suitable resolution.